Noresca Administration
Through Noresca Administration, you can delegate the management of your support issues, your queries about new features in the latest release of NetSuite, and who wrote what, when, and how.
One of us becomes one of you
We assemble a work team based on your business. Depending on the industry and needs, you are matched with candidates from us with the right skills. Between you and the team is a Service Delivery Manager who maintains regular contact and periodic meetings with your company. With Noresca Administration, you get help from an entire team of knowledgeable people, you are not dependent on the right consultant being on site.
Everything in one place
Through Noresca’s case portal, everything is gathered in one place, from support cases to suggestions for improvements. Our support team continuously assists you with incoming cases and provides immediate feedback. Several people in your organization can use the same portal – everything is logged and time-stamped. You will be notified when something happens with your case.
Proactivity
Through Noresca Administration, you will continuously receive suggestions on how to streamline & get more out of your NetSuite investment. Our team of experienced consultants utilizes previous similar experiences and news from NetSuite to see how your workflow can be made more efficient.
Simple & cost-effective
A simple pricing model where you pay a fixed monthly price to use our service and then a fixed low hourly rate for case management, regardless of who assists you at Noresca. You can, of course, access the case portal directly in NetSuite.”
